Xiaomi Accessibility Privacy Policy
Our Privacy Policy was updated on October 21, 2021.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
Introduction
Xiaomi Accessibility services are a set of comprehensive accessibility solutions launched by Xiaomi and its affiliates (hereinafter referred to as "Xiaomi", "we", "our", or "us") for people with disabilities to better use Xiaomi products. Xiaomi Accessibility services provide multiple accessibility features such as Mi Ditto speech-to-text transcription, Voice controls, and ambient sound recognition.
We are committed to protecting your privacy. This Privacy Policy sets out the principles on which Xiaomi Accessibility services operate, and constitutes an important part of Xiaomi Privacy Policy. In the event of inconsistency between this Privacy Policy and Xiaomi Privacy Policy with respect to Xiaomi Accessibility services, the former shall prevail. For the terms and conditions not stipulated in this Privacy Policy, Xiaomi Privacy Policy shall prevail. Terms and conditions regarding the protection of minors, security measures, and cross-border data transmission can be found in Xiaomi Privacy Policy.
This Privacy Policy is designed with your needs in mind, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, while ensuring that ultimately, you have control of your personal information provided to Xiaomi. This Privacy Policy explains how we collect, use, disclose, process and store any information that you give us when you use Xiaomi Accessibility services. Under this Privacy Policy, "personal information" means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information about that individual available to Xiaomi. We will use your personal information strictly following this Privacy Policy.
Ultimately, what we want is the best for all our users. Should you have any questions about our data handling practices as summarized in this Privacy Policy, please contact us via https://privacy.mi.com/support to address your specific concerns.
1. What information we collect and how we use it
1.1 Personal information that we collect and use with your authorization
The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable laws, regulations and other regulatory requirements. You have the right to choose whether or not to provide the information we have requested, but in most cases, if you do not provide your personal information, we may not be able to provide you with our products or services or respond to your queries. The related features and services include:
1.1.1 Speech-to-text transcription (Mi Ditto)
Our speech-to-text transcription feature, Mi Ditto, can transcribe speech to text when you play media on your device or converse with people around you. In order to deliver such services, we may collect information about the device on which you use our products and/or services. This information includes device identifier (VAID), device model, Android and system version information, Mi Ditto version information, your settings (language, date and time only), and the speech recognition engine you select. We use the aforementioned personal information to improve and optimize our services. Regarding voice input, we may collect audio, including on-device audio as well as speech and sounds in the environment. We will delete this audio as soon as the transcription is completed. You may also choose to save transcribed text to Notes, in which case it will only be stored on your device.
1.1.2 Voice controls
With Mi Ditto's Voice controls feature, you can use your voice to perform actions such as move between screens and apps. We collect information such as controls, UI text, and image positions on your screen to help you interact with apps and perform sensor-related tasks (if needed). We will also use the above information to optimize and improve this feature. Regarding voice input, we may collect audio, including on-device audio and speech and sounds in the environment. This audio is deleted as soon as transcription is completed. All the aforementioned personal information is only processed on your device.
1.1.3 Ambient sound recognition
Ambient sound recognition can detect important sounds in the environment around you in real time. When important sounds are detected, such as police sirens, knocking, running water, a baby crying, etc., the feature will notify you. In order to provide this feature, we need to collect binary audio data and app version data. We use this information to pass audio to the ambient sound recognition SDK and to confirm the version number you're using. This audio is deleted immediately after transcription. The above information will only be processed on your device.
1.2 You are fully informed that we may collect and use personal information without your consent if:
1.2.1 The personal information is vital to national security and defense;
1.2.2 The personal information is vital to public safety, public health, and major public interests;
1.2.3 The personal information is related to criminal investigations, prosecutions, trials, or execution of judgments;
1.2.4 The personal information is essential for protecting major legitimate rights (including life and property) and interests of the personal information subject or other people, but it is hard to obtain the subject's consent;
1.2.5 The personal information collected is made public by the subject at their own discretion;
1.2.6 The personal information is collected from public sources, such as news reports or government announcements;
1.2.7 The personal information is necessary for us to sign the contract as required by you;
1.2.8 The personal information is necessary to maintain the safe and steady operation of products and/or services provided, such as for discovering and handling faults of products and/or services;
1.2.9 The personal information is required for legal news releases; and
1.2.10 The personal information is de-identified in the results of statistical or academic research based on public interest.
1.3 Non-personally identifiable information
We may also collect other types of information which are not directly or indirectly linked to an individual and which may not be defined as personal information according to applicable local laws. Such information may include statistical data generated when you use a specific service (e.g. non-identifiable device related information, daily usage, page views, page view times and session events). The purpose of such collection is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services.
Additionally, we collect information including device identifier, device model, Android version, and information regarding your in-app activities. We use this information in an aggregated form to provide you with more useful information and to understand which parts of our products and services you are most interested in. For the purpose of this Privacy Policy, such aggregated data is not personal information as it cannot be used to identify you. However, if we combine non-personally identifiable information with personal information, such combined information will be treated as personal information for as long as it remains combined.
2. Sharing your personal information with third-party service providers
Some Xiaomi Accessibility services are provided by third-party service providers. For this reason, we need to provide some of your personal information to our partners, related parties, and third-party service providers in order to provide the services that you have requested. If we share your personal information with such third parties, we will take appropriate measures to ensure the security of the processing of your personal information, including but not limited to the encryption of your personal information. We will reasonably examine the data security environment of the companies and organizations with which we share personal information and sign data processing agreements with them; we will require third parties to take sufficient measures to protect your information and strictly abide by the relevant laws and regulations as well as regulatory requirements.
3. Retention policy
We retain personal information for the period necessary for the purpose of the information collection described in this Privacy Policy or as required by applicable laws. We will cease to retain and delete or anonymize personal information once the purpose of collection is fulfilled, or after we confirm your request for erasure, or after we terminate the operation of the corresponding product or service. An exception to this is personal information that we are processing for public interest, scientific, historical research, or statistical purposes. We will continue to retain this type of information for longer than its standard retention period, where permitted based on applicable laws, even if further data processing is not related to the original purpose of collection.
Your information is saved within the territory of the People's Republic of China.
On-device audio and audio collected from the environment will be deleted immediately after being transcribed into text and will not be stored. UI information used for operating your device through Voice controls is not stored in any way. Translated text is only stored locally on your device.
4. Your rights
4.1 Controlling settings
Xiaomi recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways for you to restrict the collection, use, disclosure, or processing of your personal information and to control your privacy settings:
You may grant or revoke microphone access for Mi Ditto;
You may cancel Mi Ditto services in Accessibility > Hearing > Mi Ditto > Settings > Revoke authorization.
If you have previously agreed to us using your personal information for the aforementioned purposes, you may change your mind at any time by writing to or contacting us on https://privacy.mi.com/support.
4.2 Your rights to your personal information
Depending on applicable laws and regulations, you have the right to access, rectification, and erasure of any other personal information that we hold about you (hereinafter referred to as "the request"). For additional information, please write to us or contact us on https://privacy.mi.com/support.
The request should meet the requirements of applicable laws and the following conditions:
The request is submitted through Xiaomi's exclusive request channel detailed above and for the protection of your information security, your request should be in writing (unless the local law explicitly recognizes the oral request);
You provide sufficient information to enable Xiaomi to verify your identity and ensure that you are the data subject or legally authorized to act on the data subject's behalf.
Once we obtain sufficient information to confirm that your request can be processed, we shall proceed to respond to your request within any timeframe set out under your applicable data protection laws. In detail:
Based on the requirements of applicable laws, a copy of your personal data collected and processed by us will be provided to you upon your request free of charge. For any extra requests for relevant information, we may charge a reasonable fee based on actual administrative costs according to and if permitted by the applicable laws.
If any information we are holding on you is incorrect or incomplete, you are entitled to have your personal information corrected or completed based on the purpose of use.
Based on the requirements of applicable laws, you have the right to request the deletion or removal of your personal information where there is no compelling reason for us to keep using it. We shall consider the grounds regarding your erasure request and take reasonable steps, including technical measures. Please note that we may not be able to immediately remove the information from the backup system due to applicable legal restrictions and/or security technology limitations. If this is the case, we will securely store your personal information and isolate it from any further processing until the backup can be cleared or be made anonymous.
We have the right to refuse to process requests that are not meaningful, manifestly unfounded or excessive, requests that damage others' right to privacy, extremely unrealistic requests, and requests that require disproportionate technical work, as well as requests not required under local law, regarding information that has been made public, and regarding information given under confidential conditions. If we believe that certain aspects of a request to delete the information may result in our inability to legally use the information for the establishment, exercise or defense of legal claims or reasons permitted by applicable law, it may also be rejected.
4.3 Withdrawal of consent
You may withdraw your consent previously provided to us for a particular purpose by submitting a request, including collecting, using, and/or disclosing your personal information in our possession or control. You can withdraw your consent for Mi Ditto in Accessibility > Hearing > Mi Ditto > Settings > Revoke authorization. We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal information as per your request.
Attention: Your withdrawal of consent may result in some legal consequences. Additionally, you may not be able to continue receiving the full benefit of Xiaomi's products and services, depending on how much authority you grant us to process your information when you use Xiaomi Accessibility services. The withdrawal of your consent or authorization will not affect the validity of our processing carried out on the basis of the consent up until the point of withdrawal.
4.4 Canceling a service
If you wish to cancel Mi Ditto services, you can do so in Accessibility > Hearing > Mi Ditto > Settings > Revoke authorization.
5. Third-party websites and services
Our Privacy Policy does not apply to products or services offered by a third party. Xiaomi Accessibility contains third-party products or services that convert speech to text. Some of these products and services can be provided in the form of links to third-party websites, and some can work with the help of SDKs, APIs, etc. Your information may also be collected when you use these products or services. For this reason, we strongly suggest that you spend time reading the third party’s privacy policy just like you read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.
The following are examples of third-party terms and privacy policies that may apply when you use the specific products or services listed above:
Privacy policy of the third-party speech engine provider:
iFLYREC Privacy Policy (Chinese only): https://www.iflyrec.com/html/helpCenter/privacyPolicy.html
6. Contact us
If you have any comments or questions about this Privacy Policy or any questions relating to Xiaomi's collection, use or disclosure of your personal information, feel free to contact us at the address below or by visiting https://privacy.mi.com/support. Please include "Privacy Policy" in your contact message. When we receive privacy or personal information requests about accessing or downloading personal information, we have a professional team to solve your problems. If your question itself involves a significant issue, we may ask you for more information. If you are not satisfied with the response you received from us in relation to your personal information, you can hand over the complaint to the relevant data protection regulatory authorities in your jurisdiction. If you consult us, we will provide information on the relevant complaint channels that may be applicable based on your actual situation.
Address:
#018, 8th Floor, Building 6, 33 Xi'erqi Middle Road, Haidian District, Beijing
China 100085